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Communications Enabled Business Processes
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Avaya Communications Enabled Business Processes (CEBP) is a holistic combination of software, consulting, and support services that integrate Avaya Intelligent Communications into business processes, making it possible to sense events in real-time, orchestrate, and track actions for a more responsive organization.
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MultiVantage Telephony Applications
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These applications are the next generation of Avaya call processing software that is open, scalable, and highly reliable. Capabilities include system management, intelligent routing, enterprise communications networking, and application integration through programming interfaces.
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Communications Platform
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Improving business operations and processes with communications applications leads to productivity increases and better customer service. Intelligent Communications platforms from Avaya provide the foundation for creating and deploying applications, either as standalone solutions or that work in conjunction with existing applications.
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Products for Small Business
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Avaya communications solutions for small businesses are designed to streamline communications and nourish customer relationships. Today small businesses need more than just phones to stay in contact with customers.
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Converged Infrastructure
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Avaya provides reliable communications infrastructure consisting of gateways, servers, switches, and WAN access devices. These products offer connectivity, high availability, and security for businesses large and small.
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Unified Access
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Unified Access devices intelligently connect people regardless of mode, location, or technology. The Avaya one-X¿ products offer SIP-based collaboration; mobile applications for laptops, cell phones, and hand-held devices; software for leading mobile smart phone platforms; access to features of Avaya Communication Manager; and much more.
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Intelligent System & Network Management
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Software and tools from Avaya are designed to monitor, optimize, and manage IP communications networks. Available in several packages, these products meet the needs of every enterprise.
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Unified Communications
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These solutions enable faster and more effective communications and collaboration across your enterprise. Applications include telephony, conferencing, email, voice mail, instant messaging, video, and collaboration across a variety of interfaces be it PC or web-based clients, telephones and mobile devices, or speech.
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Products for Midsize Business
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Avaya meets the unique requirement of midsize businesses for a cost effective, easy-to-deploy communication system. Powerful enterprise level capabilities are extended and tailored for these companies including call processing, call accounting, contact center, messaging, mobility, and conferencing.
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MultiVantage Communication Services
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These services provide a software platform and APIs that enable applications development to leverage the power of Avaya communication solutions.
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Messaging
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Avaya messaging solutions let you send and receive messages quickly and effectively when and how you want from the communication device you choose.
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Telephones and End User Devices
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Feature-rich telephone sets deliver the desktop functionality you need to achieve maximum employee productivity and customer satisfaction.
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Unified Communication
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Avaya Unified Communication products help you tie your communications tools and applications together across your enterprise.
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Wireless
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Avaya's family of wireless business systems help your employees stay connected and remain productive from wherever their work takes them.
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