service-request-form-new

Welcome Dictronics Recorder Customers!

BEI has acquired the Dictronics "Recorder" customer base as of September 1, 2016

What does this mean for you?

Our goal is to make this a seamless transition while giving you access to more resources and services! BEI will honor your existing Dictronics Maintenance Contracts or Warranties and our certified technicians can install and service your NICE & Red Box & equipment.

How do I contact service and support?

Contacting BEI is easy, just call, click or e-mail:

service-request-form-new

Welcome Dictronics Recorder Customers!

BEI has acquired the Dictronics "Recorder" customer base as of September 1, 2016

What does this mean for you?

Our goal is to make this a seamless transition while giving you access to more resources and services! BEI will honor your existing Dictronics Maintenance Contracts or Warranties and our certified technicians can install and service your NICE & Red Box & equipment.

How do I contact service and support?

Contacting BEI is easy, just call, click or e-mail:

service-request-form-new

Welcome Dictronics Recorder Customers!

BEI has acquired the Dictronics "Recorder" customer base as of September 1, 2016

What does this mean for you?

Our goal is to make this a seamless transition while giving you access to more resources and services! BEI will honor your existing Dictronics Maintenance Contracts or Warranties and our certified technicians can install and service your NICE & Red Box & equipment.

How do I contact service and support?

Contacting BEI is easy, just call, click or e-mail:

xima-small

XIMA Voice Recording Technology VRTX

Xima 'Chronicall', 'Recording Library', and 'Realtime' applications are compatible with key Avaya IP telephony solutions. Calls can be recorded at the user, the hunt group, the incoming call route, or the account code level.

Ambiguous calls can be costly if they should result in a lawsuit, or in lost sales, or in unhappy customers. Chronicall Recording Library gives you quick access to all of your recorded calls and provides a convenient archive of all of your company's interactions.

See more information about the XIMA Chronicall suite here.

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