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Intelligent Communications Solutions
Unified Communications is the convergence of real-time and non-real-time business communication applications. These applications include telephony, conferencing, email, voice mail, instant messaging, video, calendaring and collaboration across a variety of interfaces be it PC or web-based clients, telephones and mobile devices, or speech. |
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Business Continuity Solutions
Disruptions to business can occur without warning. They may take the form of simple service outages by a carrier, snow storms, power failures, or another type of emergency. Redundant capabilities that are available in many of our communications systems can be engineered to provide services which will provide higher levels of availability and resist disruptions. Go to Business Continuity Solutions |
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Compliance/Dispute Resolution
Pro actively capturing and retaining all customer interactions across touch points is the basis for complying with government regulations and internal policies, resolving disputes, performing investigations and verifying sales. As such, it is key in helping companies harness their customer interactions.
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Mobile Phone Convergence
The ability to communicate without the need to provide multiple telephone numbers make things easier for users and callers alike. Simply provide your office telephone number and be assured that callers will be able to reach you based upon your preferences. Start a call on your cell and hand it back to your office phone as you reach your desk or vice versa. Have a single place to leave and check voice mail.
Go to Mobile Phone Convergence |
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Integrating Telephony with Microsoft
Leveraging the investments that you have already made in Microsoft applications by joining them with your telephone system can add to your bottom line. Exposing telephony presence and click to dial are ways too improve productivity with very little cost and without retraining.
Go to Microsoft Integration |
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Remote Worker Solutions
For a multitude of reasons providing your employees with the ability to work from anywhere is an important business trend. While most have focused on remote network and security access little to nothing has been done to give these workers seamless access to the business voice communications infrastructure that these employees would have while in the office. Easy to implement solutions can be provide which are cost effective in making such access easily available.
Go to Remote Worker Solutions |