VoIP Telephony

Dictronics has the Experience and Expertise to Make it Amazingly Simple

Avaya technology solutions help enterprises of all sizes increase business agility and lower costs. Our highly flexible communications architecture simplifies the deployment of voice, video and collaboration applications. Avaya Unified Communications delivers significant cost savings and an evolutionary path that leverages existing multi-vendor voice systems.

With Avaya, enterprises accelerate business processes through simple, open integration with business applications, desktop environments, emerging social media, and multi-vendor communications systems. Avaya enables you to leverage fit-for-purpose packaged integrations and a comprehensive, mature IT developer Web Services framework.

Think modernizing your voice infrastructure means ripping out the old and installing all new gear? Think again. We will show you multiple pathways to Unified Communications, including:

• Keep your current voice network and over-lay high-impact point solutions (collaboration, contact centers, SIP trunking and more);
• Gradually add users, applications and sites over time
• Upgrade to a mixed IP and TDM environment to gain new functionality while holding on to some existing gear
• Evaluate an IP-based branch strategy to reduce network and maintenance costs
• Know when a complete replacement makes the most sense