Aura Messaging

Avaya Aura® Messaging is Avaya’s next generation solution for unified messaging that combines new and existing technology and expertise with industry standards to flexibly integrate within the Avaya Aura® architecture in Linux based server environments.

Avaya Aura® Messaging is part of Avaya’s unified messaging strategy to continue to drive end-user productivity, simplicity and integrated experiences while providing IT with cost savings and significantly greater deployment flexibility with consolidation, resiliency, and scale. The combination of tying in with the Avaya Aura architecture principles, having a common architecture with other Avaya products, and integrating tightly with our product portfolio lends itself well to lowering operating costs, creating consistency for our customers, and operating in multi-vendor environments.

The result is a cost-effective and flexible approach to maximize current and future messaging system investments, while bringing new application value and functionality to businesses.

Avaya Aura® Messaging delivers numerous end user features to help improve productivity. Users get a web-based portal to manage items such as personal info, passwords, and message playback options. And from this same portal, users can configure their “Reach Me” and “Notify Me” settings such that they have complete control over their reachability.

The current release supports the Octel Aria features and Telephony User Interface or TUI for message access but also allows access to voice message with IMAP email clients such as Microsoft Outlook. A client-less toolbar is available for manipulation of voicemail messages in Microsoft Outlook. Text conversion converts voicemail to text.

A major differentiator for Avaya Aura® Messaging is with its system features. The solution gives customers flexibility as to where messages are stored including options for using a standalone message store and integration with email systems in the next release along with support for multiple message stores.