One-X Soft Phone

Avaya one-X® Communicator is the next generation Unified Communications softphone that provides enterprise users with simpler, more intuitive access to all their everyday communications tools. It provides business users with a consistent interface for Avaya Aura™ Communication Manager via SIP or H.323 for Windows and via SIP for Mac.

Used on its own, it offers robust softphone capabilities including integrations to Corporate Directories, Microsoft, IBM Lotus and Citrix. When integrated with the Avaya one-X® Portal server, Avaya one-X® Communicator offers presence, visual voice mail, management of Meeting Exchange conference calls, 24x7 call logs, regardless if you are logged in, and the ability to initiate Microsoft Office Communicator or IBM Sametime IM sessions.

Point-to-point video is available with no additional hardware. Multi-party video calling capability is also available. Integrated wireless headsets and handsets with call control, as well as Avaya one-X® Communcator’s compatibility with Avaya deskphones offers end users a variety of endpoints to select from.

Given the control of all the features extended to the desktop phone, it is the ideal choice for user profiles that Avaya has defined as Essential (power users who use the phone frequently, flip between multiple calls, often manage ad hoc conference calls, and require access to Avaya Aura® Communication Manager features and Navigator (typically an admin person who manages multiple calls and bridged calls on behalf of a number of employees).