Mobile Phone Clients

Integration with Unified Communications applications such as visual voicemail, corporate directory, VIP lists and call logs enhances mobile employees' productivity.
Avaya one-X® Mobile includes software to integrate with enterprise applications and to deliver additional capabilities to mobile devices through
server hardware.
One Number - Calls initiated by the mobile device will dial-by PBX and display the caller ID of the deskphone. Calls made to the deskphone extension will ring both the deskphone and the mobile device. The user can easily enable or disable both of these features from the mobile device.

Visual Voicemail - Users can see corporate voicemail visually so they can prioritize messages and get to the critical ones first. Stored locally, there is no dialing into voicemail, which saves usage minutes and time, and the local actions are synchronized with the corporate messaging server. Unanswered calls will be picked up by the enterprise voicemail system, eliminating the need to check multiple voicemail systems throughout the day.

Corporate Directory Integration - Allows for easy access to corporate contacts through the search function. In addition, incoming callers' IDs found in the directory are automatically translated showing the contact name instead of the number.

VIP Lists - Mobile workers use VIP lists to manage how incoming calls are treated. Any calls not on the VIP Lists can be sent directly to voicemail to minimize interruptions.

Sophisticated Call Routing - Users can route incoming office calls to any device. Calls can be automatically routed based on schedule, location or on an ad hoc basis through a quick entry feature.
Connected to Your Communications - Calls dialed via Avaya one-X® Mobile are made as though from the user's deskphone. Existing infrastructure such as call recording can be used for mobile calls, and call detail recording can be used to distinguish mobile calls from desk calls for cell phone bill auditing.

Handoff Calls Between Mobile Device and Deskphone - All calls made via, or received via, Avaya one-X® Mobile can be seamlessly transferred between the deskphone and mobile device. An employee arriving at his or her desk while on a mobile call can pick up the deskphone to continue the conversation. While on a deskphone call, the user can become mobile by extending the call to a mobile device.

Savings on International Calls - Direct dialed international calls from a mobile device can be very expensive. With Avaya one-X® Mobile the user can leverage your existing corporate infrastructure from a mobile device. The user dials the international number on the mobile device, but the international call is made via the Avaya PBX.

Business Continuity - With Avaya one-X® Mobile, users only need to know each others' deskphone extensions to remain connected. In the event employees are unexpectedly unable to go to the office, everyone can remain connected and reachable.

Dual-mode WiFi/Cellular
Avaya offers Dual-mode capability though integration with DiVitas, an Avaya DevConnect partner. For enterprises that want to leverage both WiFi and GSM networks with a single device, Dual-mode allows the user to talk via the cellular GSM network or via a secure WiFi connection, with two-way seamless handover. This powerful solution provides full flexibility for mobile workers while leveraging the most cost effective and best quality network option for the enterprise.

The Avaya one-X® Mobile application family also includes Avaya one-X Mobile® Lite, a graphical interface for Extension to Cellular features. Designed for Apple iPhone, this Lite client offers simultaneous deskphone/mobile device ringing, one-button Send All Calls, Easy Mobile Switcher, iPhone address book integration, and a single number voicemail.