Browser Based Access

Avaya one-X® Portal, a cost-effective, web-based software application for laptop or desktop computers, provides mobile employees with telephony, conferencing, messaging and mobility administration, as well as access to corporate directories and personal contact information.


Avaya one-X® Portal consolidates access to critical voice applications in a simple consistent interface. This web-based unified communications solution complements the use of the desk phone while in the office, supports mobile and remote workers from any location, and is an ideal component of a business continuity strategy—it can be used by employees from any internet connection should they be unable to get to an office location in the event of a business interruption.

 Avaya one-X® Portal is implemented and managed centrally and does not require software to be installed on user PCs. Avaya one-X® Portal is a software solution that is implemented on customer-provided servers. It brings together control of telephony (Avaya Aura™ Communication Manager), conferencing (Avaya Meeting Exchange Enterprise), and messaging (Avaya Modular Messaging with the Avaya Message Storage Server). Avaya one-X Portal® allows users to administer Extension to Cellular settings and phone numbers, and access the corporate LDAP directory and personal contacts.

Users access Avaya one-X® Portal by pointing their browsers to the appropriate URL. While accessing the application from the internet, users interact with the system using a SSL VPN connection.

Customizable usage modes for Office, Home, and Travel make it convenient for users to manage calls from their office desktops via Avaya one-X® Portal, from any other phone while at an alternate location, or via VoIP on their PCs. In all cases, the calls are controlled, managed, and tracked via Avaya Aura™ Communication Manager.