Nice Perform Express

NICE Perform Express is easy-to-install, low-cost call recording software designed to address the unique requirements of Small and Mid Sized Call Centers (SMCCs) and financial branches. Based on NICE’s advanced interaction recording technology, NICE Perform eXpress low-cost call recording enables you to:

• Record customer calls in individual offices or throughout branch offices.
• Play them back for quality management or dispute resolution.
• Archive them locally or remotely in the event of future investigation or litigation.

Since implementing IT functionality within a limited budget can be a major concern for smaller operations, NICE Perform eXpress delivers an all-in-one, low cost call recording system on a single standard server. It offers low total cost of ownership as it can be deployed quickly and easily, maintained either locally or at a remote data center, and supports existing voice over IP (VoIP), Time Division Multiplexing (TDM) and hybrid networks in a single box.