Nice Inform

Monitor and Manage Incident Information in Any Media.
Modern emergency centers and public safety organizations need to deal with a variety of incoming information sources, unlike in the past where there were just voice calls. NICE Inform helps emergency centers manage multimedia incident information efficiently and effectively. It captures all available data, providing all the facts as they unfold and increasing the chances that all vital evidence is available to review. NICE Inform enables public safety organizations to monitor and manage multimedia incident information. Key features include:

• Simple and advanced search query capabilities pinpoint multimedia sources.
• Live monitoring function enables supervisors to instantly listen-in on calls.
• Recent call replay function enables operators to verify call information.
• Playback features include automatic gain control (AGC), loop replay, speed control and more.
• Onboard media player enables external agency review.
• Audit history records every user action.
• Integration with EMC® Centera® eases online storage and archiving.