Producer of customer call center and telephony integration software.
Zeacom Communications Center (ZCC), is a Unified Communications and Contact Center solution that integrates real-time communication tools such as presence information, contact routing, conferencing, sms, chat and speech recognition with conventional tools such as voicemail, email and fax.
ZCC is ideal for organizations with up to 2500 desktops and unified contact centers, with up to 800 agents.
ZCC is distributed via a global network of trained resellers and vendor partners who implement it either as ZCC branded, co-branded or re-branded solution.
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